Muzaffar M.

I wish there was no star option because that's what they deserve. I wanted to write about their 11% rebate and their store staff.
I always shop at Lockport, IL store near my town.
Extremely rube customer service people. Absolutely avoid helping you. God forbid if you have a question, then you in for a treat.
I did updating of my kitchen and this is the first time I bought my supplies from this God forsaken store.
After buying everything I sent them their so called rebate department all the info they needed with my receipt and rebate from.
IT HAS BEEN OVER TWO YEARS... I am still waiting for my checks. I recently sent them few more rebates and those are been few months already. What can I say I have bad habits to test my luck again.
Upon asking in store I was very rudely told to contact rebates department via email because they have nothing to do with rebates. It's like those guys at customer service are giving me a favor by being there and earning their paycheck by my business. But no I can't ask for any help from them. Their attitudes are like why are you even talking to them. Extremely rube customer service and absolutely utterly ridiculous 11% rebates sale. Absolutely scam just to get customers in and get their business. But when it comes to rebates they will make you wait forever and hope that you will just forget about it.
Below is the picture of one of the receipt I sent them which was in November 16,2021