I bought the STL files for Chaplain model several weeks ago. I printed it already. The result is awesome. The 3D printing didnt ruin the detailing of the model. I hadnt had any problems with getting it printed.
Although I had firstly had several questions about the printing process and the print material, their customer service was always prompt to answer, giving me good recommendations and advice.
These guys know what theyre doing. I am definitely happy with the result.
I got my parcel with them after i ordered on ebay.uk some goodies. They answered fast, explained pretty clear how all works and how much i would pay for it. Prices are below others companies, and i know it, because i researched it a lot.
My recommendation would be to go for a premium membership if you plan have forwarded a lot of things over a year. You will save a lot of money.