Come to every tutoring session with a specific question(s) in mind. I thought this program was generally helpful with the questions I had. They used good technology and the chat service was quick and reliable. However, I stopped using it after the first month (because I didn't need help with the particular unit I was doing in class) and they continued charging me because I forgot to cancel the payment. Make sure you keep track of your payment and check your emails so you don't lose any money.
-NAL490
Dear Na A, thank you for your valuable feedback. Please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and expalin you about the addition charges in your account. Thanks, TutorVista Customer Care