I decided to close my account, I was contacted out of the blue by a representative from discover asking for me to fill out all of this document and subit images of my Social security card etc etc. I don't appreciate being treated like a criminal for no apparent reason, why am I being ask to submit all of these documents to verify who I am? I moved to a new apartment and my phone number changed what is suspicious about that? I am an American citizen i was born and raised in the United States of America so why am
I being treated like a non citizen. Just for the record I did not want to close my account but I feel like I was forced because I don't understand what prompted all of this, and when I asked is there a reason they're doing this i was told there was no reason, they just need to do it, and also i was told if I don't have the documents by a certain time my account would closed. I never called discover with any concerns about my account so this is really frustrating to me. Yes I did move to a new apartments but I put in a change of address, that is nothing suspicious. Close my account immediately and send me the bill I will continue to make my payments every month. This is very disappointing and bizarre to me.