I have ordered a larger bouquet in pink color with eustoma, carnations and eucalyptus. I also paid extra for a postcard in pastel colors. I paid 77 euros for all this. On the day of delivery, I received a letter that my order was delivered, but the bouquet was delivered in 3 hours after this notification. They brought just a terrible bouquet of orange color in black paper. It was an ugly bouquet of 3 gerberas and 5 roses. I ordered this bouquet for a young lady's birthday and they used black paper! They just ruined the whole celebration. I asked for my money back, but they refused and said that the florist had such a vision. This is the worst flower delivery service that will ruin your holiday!