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THIS COMPANY IS FULL OF $#*!.
I am starting my own clothing store and i order an Accessorie item just to check out the product and check the shipping time fram and I had been tracking my package now 17 days later my order is not on the site there is no record of my order. I am sobglad that I had enough sense to screen shot my order confirmation but at this point i cant even use the number to call them and i have sent an email and had no response.
Nakeisha Love Oklahoma City
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Empty.
I had ordered dresses and despite having confirmation of return through the post office they...
Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review, dear, I have to explain to you that we are located in China, there are different daily times, so we can’t promise reply to you immediately. But we promise we will reply to you within 24 hours except weekend and holiday. Could you please contact sales@dresslink.com, provide the order number to check for you?
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department