Nalan A.

#Blaclane "an unreliable company". 10 days ago I made a reservation from Victoria to Vancouver airport to take my son. I paid 345 dolar. They called 2 hours before the pick up time and canceled. They failed my son on the other side of the world like that. They can't be trusted. Don't use it.
They could inform us one or two days before sceduled day (so we can arrange alternative way). They waited until the last time for the decision not to return the money. They put a mother under a lot of stress waiting for her son. They should have reported at least the day before.
This firm is disgrace of German Reputation