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I am writing to express my dissatisfaction with the cancellation and refund process for my recent flight booking. I have been charged despite opting for free cancellation, and the refund has not been initiated. The lack of proper customer service, including non-responsive chat support, increased my frustration.
And also the absence of proper customer service channels like online chat or a support email ID has made it difficult to seek assistance.I am writing to express my dissatisfaction with the cancellation and refund process for my recent flight booking. Despite opting for free cancellation, I have been charged, and the refund has not been initiated yet. Moreover, the lack of proper customer service, including non-responsive chat support, has increased my frustration. Additionally, the absence of proper customer service channels like online chat or a support email ID has made it difficult for me to seek assistance.
Products used:
Flight Ticket
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Very worst team ever, no proper customer support no idea about services what they having. 1 email...
Friend, I would like to say just one thing, even if you pay more for local travel, do not take...
We sincerely apologize for the inconvenience you've faced with the cancellation and refund process. We're actively looking into this matter and will expedite the resolution. Kindly provide more details on "Head-CS@go-mmt.com" about your issue, and we'll investigate and work to resolve it. Thanks