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Although my order fulfillment experience was a poor one, the customer service staff has been amazing. Each time I wrote, each time I called - they supported me with diligence and professionalism. I think Gilt's customer model is one many companies should follow and learn from. I don't think it's a service center in Hyderabad or the Philippines that's for sure. Anyways, I appreciate Paddy and James very much - and because of them I would order from Gilt again because I know they have my back as a customer. Thank you, Gilt.
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By far, best price on the internet. The emails were overly-detailed and were clear about the...
