I have been with Terminix for over 16 years & since moving to Ky, have had one problem after another with their Huntington office. Many no shows, no calls, no return calls, one lie after another. They have been overcharging me, they charge me for 4000 sq ft & I only have 866 sq ft. They claim to have done service & took pictures of someone else's house. I have not had a quarterly since Sept of 2020. It is the worst customer service, they could care less about their customers! They show up without an appt, but won't show up with one, after waiting all day & putting all our animals up for the day.
I wanted to cancel but was told this problem was sent to management twice, so I waited to hear from them, thinking they might take care of the problems, but instead, they went ahead & canceled my 17-year-old contract rather than to deal with me or any of the problems that led to such incompetence. I would strongly suggest you check out their reviews on some of the other feedback sites as well, to get a more balanced view of things.