Nancy S.

I ordered this as a kickstarter in July, expecting delivery in October. Nothing came. Emailed them, replied that my order had gotten lost in the mail, and they would ship me a new order within 10 days. Now, this reply was sketchy because these coats were made for consumers who had already paid. They don't really make extras, from what I understood. 10 days came and went. Still nothing. Now it's the end of October, it's cold. I want a winter coat. Email them again. They apologize again, saying they are shipping within 10 days again. And they offer me 40% off my next order (ha ha). I respond saying that, at this point, I just want my money back and that it feels like a total scam. They never answered me again. Had to go through my credit card company to get a reimbursement. Such a hassel.