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Have ring for 5 yrs. I am a shared user and my husband was manage user. My husband passed.
Takes 15 days to transfer to my name as owner. NO EXCEPTIONS. Wanted me to provide a notary (?), death certificate, and a power of attorney. Tried to educate them on some things,, but all they did was read from a script. Horrible customer service. In the meantime, no doorbell or video and shopping for other companies.
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