Nash H.

I've been trying to verify my identification for the past 3 hours, I've followed what they've told me step by step, looked on my myGov website to see exactly what they want from me, I do what they say to the absolute max and quadruple check every character I've entered and the same 442 error is appearing saying something is wrong with my identification? Nothing is wrong! They don't even explain what's wrong or what you need to fix they just lock you out of your account or ban you instantly with nothing to go off, besides to visit the myGov website. Complete and absolute joke of an app, I'm a 17 year old teenager who spends most their time on electronics and this is still impossible, I truly feel bad for the elderly who may not use electronics, because this would be impossible for them. Aren't the developers of this app meant to have government level professionalism? This is the complete opposite. Now when I finally do complete this, my tax will be going towards paying the undeserving developers of this app. They need to be fired instantly and replaced. Do better.