We were with AT&T for over 20 years. We switched service because our service wasn't great and we were told that Verizon had better coverage. We switched to Verizon and had worse service. So two years later we switched to T-mobil. (Not better service btw but way better company so far) So when I was canceling our Verizon service they left me on hold for 1.5 hours and were incredibly difficult. The t-mobil employees said they're the worst company about canceling service. Anyway FINALLY got service cancelled only to notice two months later that they had been charging me $70 a month for my sons iPad that was no longer associated with them. After getting the run around, they actually acted like they might not be able to refund me, they did refund me the money charged but what a gigantic pain! And honestly I have yet to see if any of this actually happened as I just got off the phone with them.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via review@berrylook.com.
Berrylook