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I bought a personal blender to make smoothies in the morning. The gasket was bad. I emailed the customer service number, and asked if I could get replacement gaskets. Was willing to pay for them as that was not a problem. They mailed some for free. I really appreciate that.
The blender, well it's okay. It's not like it's going to take 23 years off my life. But, it does what I ask:-)
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