FRAUD STAY AWAY! FAKE My experience with this company has been exceptionally poor, the Customer Service, Communication, Poject Management and Web Development Competencies and attention to detail are not to a professional standard are very very poor so you will be highly disappointed!
I upgraded from the £1000 package to the £2.5K Delux package including hosting, security content and optimisation (SEO onsite & SERP with advertising, backing building for 6 months campaign) which cost over £5.2K, 9 months on and my site is incomplete (STRUCTURE CODING CONTENT etc.), the professional content does not exist as I had to write it over the 9 months, it is still riddled with errors, photos and videos not in the correct product sections etc. Trust Pilot and Payment gateways not integrated!
Visionary Web design refused to do the T&C's, Trading Terms and Privacy Statement/Policy which I had to provide even though these were in our SOP/Contract as they wanted extra fees included additional sums for adding a cookie policy BUTTON arguing it was new ePR & GDPR EU law although infact it was enacted over a year before our contract was initiated.
They are constantly pushing for advertising revenue using super hard sales tactics so "Buyer Be Aware!". If you pay with a credit card you can use a section 75 claim to put this company to rights and claim your money back from the credit card company.
I have checked the details on Companies House register and it was initially Slough UK based and is not on their register any longer. Also the St Martins Lane Holborn London address seems to be a shell company only. There are no directors listed on the site, no customer service line and it is impossible to speak to a senior director to resolve any issues.
The Customers Reviews have to be questionable as this is one if the worst offenders out there.
Tip for consumers:
SCAM SCAM STAY AWAY! FAKE TRUST PILOT REVIEWS!
Products used:
Delux Package £5.2K with 6 months SEO & Keyword search