Said my parcel would be delivered between 4:30 - 5:30 but never arrived, tracking then changed to customer refused parcel which was a lie as nobody came that day. Seller re arranged delivery for the next day and app said it was being delivered but again never came, chat online totally useless and don't know why this has happened. Still no parcel and £114 out of pocket plus 2 wasted days waiting in for parcel to arrive. DO NOT USE THIS COURIER if you value your parcel. I thought Evri were the worst but these are down there with them.