My apologies for the delay in receiving your items. When a item is shipped from a different country we allow an extended ship time of 60 days for the item to arrive. After reviewing your account I see two orders that have been in-transit since April.
If you have not received these items by June 25th, please let our customer support team know and full refunds will be processed. Support can be reached here: http://tinyurl.com/j8eo7hu
To learn more about our Buyer Protection policy, please see here: http://tinyurl.com/jeura4f
Thank you, have a pleasant day!
Felicia
Neil Has Earned 8 Votes
Neil H.'s review of Tophatter earned 8 Very Helpful votes
Neil,
My apologies for the delay in receiving your items. When a item is shipped from a different country we allow an extended ship time of 60 days for the item to arrive. After reviewing your account I see two orders that have been in-transit since April.
If you have not received these items by June 25th, please let our customer support team know and full refunds will be processed. Support can be reached here: http://tinyurl.com/j8eo7hu
To learn more about our Buyer Protection policy, please see here: http://tinyurl.com/jeura4f
Thank you, have a pleasant day!
Felicia