Neil K.

Really poor service from start to present! We were sold an unbelievable dream by Phil (who left VS two months after we signed up)
Our website did not go live until a year after the agreed date, all the while we were paying the £1500 per month management fee! The website then went live and the Google Adword/Merchant accounts were set up incorrectly! We lost over £30k in sales in this time! Since we have been live we have had no help, assistance, guidance on how to improve our sales performance, best practices on our website etc. To be totally honest we are in a worse position than we were with our previous website and we still have 7 months left of a two year contract which has already cost us over £30k, do not waste your money with VS you get little or no support, our account manager is Jonny and he only ever comes back to us if we contact him, he also cannot do anything unless he has spoken to his manager Paul! The only person we have any good results from is Sasha in the PPC team..