Nellja Bernice A.

I have used Yves Rocher products since their introduction to the US in the late 1980's and will continue to buy from them as long as they are available for purchase here in Noth America.
I have always adored their magnificent fragrances in their highly collectible bottles and have found most of their skin and makeup formulations to be the equal to if not better than their US drug store and even department store competitors.
Their fantastic shower gel varieties are my daily go to brand, and despite living for 12 + years in the harshest and driest region of the US (i. E., mountainous Colorado), my skin is almost always soft and supple, and I rarely have to rely on daily body lotions as most Rocky Mountain residents must.
I have had few if any issues with their customer service over 30+ years of ordering by mail, phone and through the internet. My orders have arrived, promptly and wholly intact with no damage or missing items.
The prices are quite reasonable for French made cosmetics that often end up being true bargains during seasonal clearance sales.
YR offers great monthly sales and very nice exclusive free gifts, such as bags, jewelry sets, scarves, robes, mugs, throws, and other household, and personal items. The offers as well as GWPs vary between mail order and internet promotions. (Depending on pricing and incentives, I sometimes purchase from both, one or neither.)
Among my own favorite scents are the vintage Clea, Venice, and Vie Privee as well as the recently discontinued Collection Secrets D'essences line.
I have long treasured their beautiful palette compacts which they sadly seem to no longer sell in North America, I would assume, due to lower demand.
As for vintage Bath products, I miss les Jardins du Monde selections. As for Cosmetics, the vintage Clea and Vie Privee makeup eyeshadows, nail polishes, liquid foundations etc. were elegantly presented and luxuriously formulated and therefore are long lamented.
The present lines are more in keeping with the current green movement of recyclable and minimalistic beauty products. So more practical and less wasteful packaging has been implemented but this does not affect the overall quality, which in my opinion, still remains high and hard to beat.
VIVE YVES ROCHER!