Nic H.

Purchase a CPO vehicle for $80 - it smelled like cologne when I test drove it. The sales person said that was from his colleague that had been using the vehicle. Went as far as to ask if this was some sort of cover up and if the previous owner had smoked in it. The sales guy said no not at all. "It's extremely rare that we get cars that have been smoked in. Maybe 1 out of 250" was his reply. Moved forward with the purchase. Even when I took deliver the persons that showed me around the vehicle denied that it was a smoked in car. I asked her about the cologne smell and she told me it was the winter/summer fragrance dispenser that I was smelling. I assure you it was not. It was a heavy cloud of cologne. A few days after I took delivery the "fresh"
Car smell was taken over by the toxic smell of smoke. It is so bad now (two months later) that I can't stand to be in the car. I have air fresheners and air sponges and it still stinks. To be lied to just so they can make a sale and stick a customer a car they can't stand to be in is disgusting to say the least. To top it off they tried to sell me a tier 1 CPO warranty for over $1800 - it's part of the Audi Canada CPO program and comes with the every Certified Plus vehicle. Then he tried to sell me the CPO tier 2 warranty for almost $3500. After speaking with another sales person at a different location I was told the CPO Tier 2 warranty cost is $1850 and that it's a set price. I have contacted Audi Canada regarding these issues and they have told me to speak with the dealer I purchased my vehicle from - 100% useless. The entire point of contacting Audi Canada is to let them know they the dealership is lying and scamming their customers! How am J supposed to get solid answers from them? This is my 3rd Audi and my last. Do not put any trust in Audi Canada.