Nicholas P.

Plarium is absolutely the worst game developer I have ever had to deal with, if you can even call it that. By "deal with", I mean I was able to submit tickets to their Support Center, which were then labeled "solved" without ever saying a single word to me. Their customer service is beyond terrible, as is their attitude in general. Oh, and those updates/patches/new content they said they were working on 9 months ago, the ones that were "coming soon"... Yeah, still not here. Projected release dates for certain content? Always pushed back, if they're not pulled/dropped entirely. Even the Content Creators for their games have clearly had enough of their nonsense. Just watch any of their videos. This company will spend literally millions of dollars on advertising, and pretty much nothing on player satisfaction or retention. Why? Because why do they care about you when all they have to do is keep new customers coming in that they can rip off for 3-6 months at a time before they also get fed up and leave. In essence, Plarium is the exact company that gamers should avoid at all costs, unless you're just a glutton for punishment.