I am beyond pissed at the service provided.
I placed an order tonight at 8:09 PM. I received an email receipt and confirmation. Im told to expect my order to arrive at 9:15PM. I have the kitchen table set. My girlfriends family is waiting for dinner. I call the restaurant at 9:30 to check on the delivery, and they have no record of my order.
After calling Foodler directly, the information provided was that the order was not processed.
The representative goes on to tell me that due to a billing issue they just found with an order from 2 months ago, they decided not to process my order. No notification was given.
Ive come to expect that a successfully processed order, receiving an email receipt, absent of any notification otherwise, should result in delivery as promised. Well, thats not my experience with this company.
Very similar to another review posted this month. They apparently provide no notification and won't contact you if they have a billing issue. They'll process your next order, send a receipt, and just fail to deliver your next order.