Nick J.

I'd give a zero if I could. Looks like a scam. No way to contact them except through email. I ordered in early January and still haven't received the shoes I ordered. They have auto reply to emails that say someone will get back to you but they never do.

I ordered on the 4th of December. It said it would be delieved by the 21st on the original email. They sent me an email stating it was shipped on the 18th. When I track it, it only says that a label was printed. It has not been shipped and I've tried numerous times to cancel. As of today it still has not been shipped. They told me in an email that due to high demand a lot of items have been delayed. So why can't they refund if they didn't send it? Clearly seems like a scam

Will never use Stub Hub again. Worst customer service experience I have had in all of my years. I was looking to take 10 of my employees to a Red Sox game. I found some tickets in the Right Field Roof Box. It showed 10 different seat numbers. I buy the tickets and get an email that states Standing room only. Stub Hub will not refund these overpriced tickets. I am disputing with AMEX. Called and was on hold for 47 minutes. Not one person could help. Stubhub is better off letting the phone ring and not letting their people pick up. The service was that bad