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Nick N.

UK

Contributor Level

Total Points
80

1 Review by Nick

  • MyUS

4/25/24

I purchased a package from a store located in the USA. The shipping cost from this store is a minimum of $75. Upon checking the same site, I found that domestic shipping within the USA is $20. Additionally, I verified the shipping cost to England on your website and discovered it to be approximately $24. Therefore, I expected the total shipping cost to be around $45 ($20 for domestic shipping from my store + $25 for shipping to England), indicating a potential saving of $30. Furthermore, I consulted the tax authority's website and learned that items valued below £135 are exempt from VAT.

After arranging delivery to your address, I received a notification from you demanding payment of $63.95 for shipping to England, including $32.53 for VAT. Kindly explain why you provide inaccurate information and miscalculate VAT for your customers. Why must I wait almost a week for you to rectify your error? You received the package on Friday, and today is Thursday, yet you have not clarified why you added VAT, despite the package's value being only $111, which equates to £89 – clearly below £135, correct? Why does such an ostensibly elementary error require so much time from you?
Here is a link to the law on limits and taxation: gov.uk/goods-sent-from-abroad/tax-and-duty

Products used:
This shipping service is nothing short of a predatory scam operation, preying on unsuspecting customers with false promises and deceitful practices. They lure you in with enticing shipping rates, only to blindside you with outrageous fees and fraudulent charges.

Their website is a cesspool of deception, with shipping costs and VAT calculations deliberately manipulated to squeeze every last penny out of their victims. And don’t even bother trying to reach their so-called “customer service” – it’s a black hole of incompetence and indifference, designed to frustrate and deceive.

Consider yourself warned: engaging with this shipping service is akin to signing a deal with the devil. Save yourself the agony and steer clear of this den of thieves masquerading as a legitimate business.

Take heed or risk falling victim to their nefarious scheme.

Service
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