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Waited for my grocery order that was supposed to arrive by 9 am all day. Nothing. Tried to get into my account multiple times and couldn't. Took me 6 hours to get someone on the line to help me only to tell me that me account had been deactivated, and they didn't know why. So no groceries and I'm out $180. The guy couldn't give me a reason as to why it was deactivated. He didn't know, just said to get my bank on the line. Unbelievable. I don't know if I'll get my money back. Use a different grocery service.
Niki G.'s review of Fresh Direct earned 13 Very Helpful votes
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