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My package was received 6 working days ago to their factory/depot and has not been processed as a return. I have proof with tracking when they received it. Meaning if you are making payments through clearpay etc then beware, you will be making your payment and returns will not have been processed. I posted on same day to freya same tracked service and refund was initiated 48hrs later and received within 72. Won't be ordering again from Brastop.
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