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I purchased a dress instore 40 miles from where I live. I was supposed to of been sent an E receipt. Nothing received. I tried to return to my local store twice and because I did not have the E Receipt they refused. I ex[plained i n ever received it but showed them proof of the transaction on my credit card. They told me to visit the store 40 miles away to sort out!. They also gave me a fake email address for new look help line.
Tip for consumers:
Yes NL are in the wrong and now I am out of pocket £31.99
Products used:
Dress needs returning
No E receipt received
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Lovely shirt style dress just not white as stated, wasn't happy when I tried it on, it's a light...
