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Nicole M.

Contributor Level

Total Points
80

1 Review by Nicole

  • GroopDealz

8/11/20
• Updated review

I did receive a reply to my concern. Groopdealz did refund my money upon request. Still will wait to order from again though until they can get their shipping dates back within a reasonable time limit. They were a great company to order products from at a discounted rate in the past, hopefully they will be able to get back to the way they used to be. If COVID ever passes and people can get their shipping back on schedule I'll give them another try.

Items not received and no help from support
7/25/20
• Previous review

I ordered from this app many times in the last and haven't had issues. Most recently though I ordered an item on June 18. Expected to ship on June 29. Order status still says processed over a month later. They of course took my money, but haven't sent my item. They also have not responded to my emails asking where my item is. Will be disputing this transaction with PayPal since that's they only way I'll get my money back. Horrible customer service as of late!

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