I did receive a reply to my concern. Groopdealz did refund my money upon request. Still will wait to order from again though until they can get their shipping dates back within a reasonable time limit. They were a great company to order products from at a discounted rate in the past, hopefully they will be able to get back to the way they used to be. If COVID ever passes and people can get their shipping back on schedule I'll give them another try.