nikita s.

I ordered a jacket in early September 2020 to have in time for Halloween. It should have taken a month, maybe 6 weeks with the "rush". They did not contact me at all until I sent them a email mid October inquiring about my order. They were extremely rude and condescending. I thought that I was being reasonable by waiting before contacting them. Ended up getting strung along past the 45 day chargeback provided by my debit card so I was powerless to wait even after they totally missed Halloween.

I did not receive my jacket until JANUARY 2021. I paid for real leather and it was obvious that they gave me what must be their default faux leather/bonded leather option. If this is what they call "real leather" then beware. The $60 moto jacket I got from Costco has a better build. I contacted them to clarify and try to rectify the situation but was verbally abused. The jacket is starting to fall apart after only a couple weeks of light use (staying indoors). Buyer beware...