This has had to have been the most unbelievable customer service received from any company I've dealt with (including internationally- in fact it took a US company 3 days to just respond to an email I sent them enquiring about a meal prep bag). I'm absolutely blown away... made an enquiry yesterday and I received an immediate response from Marinda. My order was delivered within 24 hours of my order and was delivered personally. I asked for a 20 min heads up before the delivery was to take place and I got 30min notice (really am not used to people keeping their promises in SA!).
I absolutely love my fitmark bag and I will definitely use Defined Lifestyle again for future purchases.
For anyone reading this and wondering, I wasn't paid to write this review :) what a pleasure this entire experience has been. Keep it up guys!