Absolute parasites. I have had many threatening letters from fedex regarding payment I apparently owe I have never used fedex I didn't even know what it was until I got these letters. I already contacted fedex via letters, email and live chat what said this was a scam but no proper answer given and never gave me the information I asked for such as proof of delivery, what the item was, who sent it and copy and total breakdown of this. Now fedex is saying I'm not me that it was billed to someone else well I have the letters with my name and address on. And have been threatened to take me to court if I don't pay. I have paid the bill because I'm highly stress and fedex is having an impact on my mental health. I still don't know what I have paid for. Looking into this this is happening to many people. Just totally fobbing everyone off even saying the bill was not invoiced to person contacting them. So who's bill is it then? Total scum bags to treat people like this. The stress they are causing is disgusting. NEVER USE FEDEX OR ANY COMPANY THAT USES THEM. BEWARE OF THIS TOTAL SCAM.