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Photos don't meet the basic requirements outlined by Australian passport office, as they are:
- Very poor quality
- Retouched
- Wrong size
The website only asks for zip code, state and country but no address for shipping. I had to contact customer service to provide my full address.
Hidden fees such as international fees, stated nowhere prior to payment.
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On their site it says that photos will be delivered in 2-3 days and in my case it took 3 weeks....
Beware of this website they taken the money and they're photos not compliant with uk passport i...
Dear Customer,
We apologize for the inconvenience and dissatisfaction with our services. Your feedback is valued, and we deeply regret that you experienced issues regarding the quality and compliance with the requirements of the Australian passport office. Providing top-notch services is our priority, and we are committed to addressing these concerns promptly. We would like to offer assistance in resolving the problem. Please reach out to us at mat@passport-photo.online so that we can better understand the situation and take corrective actions. Once again, we apologize for any inconvenience caused.
Best regards,
Passport-Photo.online Team.