Noelle F.

"Easily transfer your tickets on Ticketmaster.com or the app" – I spent half an hour or more last night pulling my hair trying to "easily transfer" tickets to other members of my family. Turns out they had to create Ticketmaster accounts to accept them – and then the tickets are still accessible only on the web unless one downloads YET ANOTHER app. Not everyone has 128 gigs of storage space on their phone.

And don't get me started on all the extra fees. $25 worth of tickets cost $46. And now I found out student tickets to this event are, in fact, free thanks to Kennebec Savings Bank and I could have purchased the tickets – WITHOUT FEES – at the venue. But, of course, there's no refund option. Ticketmaster has the absolute worst online ticketing system and is a thief.

Also, there's no email option to contact them unless it's about three very specific issues.

HIGHLY UNIMPRESSED. WOULD NOT RECOMMEND.

The shipping email claimed my item was sent on 11/9/14. It's now 03/03/15, the item has yet to arrive, the tracking link provided doesn't work, and no one has responded to any of my emails. They left me hanging on live chat, operators not available, for half an hour before I gave up. Their time zone is 13 hours ahead of mine so calling isn't an option. Chalking it up as a complete loss of my money and will never order from them again.