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This organization operates in a deceptive and fraudulent manner, luring customers with initially low-priced tickets. However, their practices quickly devolve into frequent cancellations and inconvenient substitutions, leaving customers dissatisfied and frustrated. Moreover, what they promise or advertise often does not align with the product or service received, resulting in a significant discrepancy between what was initially offered and what is reflected on the account or receipt.
So, report them to the authorities in Austria (where they claim their office is located).
Tip for consumers:
SCAMMERS
Products used:
Airplane tickets
Nomad G.'s review of Kiss&Fly earned 3 Very Helpful votes
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Additional charges, poor customer support, complicated check-in process, last minute changes of...
Hello!
We sincerely apologize for the delay in refunds. On the part of our agency, the return was made on June 12th. Usually, funds are credited to the buyer's account within 1-3 working banking days. If the funds have not been credited to your account by the end of this period, we will provide you with a refund confirmation that you can use to check the status of the transaction with your bank.
We will be very grateful to you if you can edit your review and rating about the work of our company after receiving the funds.
Thank you for your feedback and for using our services.