This company never answers the phone. The recording says all customer service agents are busy. I don't think they have anyone working in customer service. They never call back after you leave a message. I did get an email about the status of the order, but that stopped too. I think this company is a fraud. Do not buy anything that you expect to receive. You will never hear from them. They said they were processing the order on October 6th. Are they walking to over?