Norman W.

My story is the same as many here, good products, good prices, terrible delivery, terrible customer support, deceptive buisness practices. If I wanted to get tools from the manufacturer I would contact them myself. Middle man sales, not real vendor. Called to check order, was told not in stock, awaiting delivery from source. Told them to cancelorder, was left on hold after that for 10 minutes so hung up. Sent 2 emails to cancel. They sent it 3 days later. If not such a pain to deal with, would return AND cancel CC transaction to avoid restock fees. I sell on Ebay, so will list there for profit for my troubles. ToolOrbit needs to fix it or leave it to professionals.