Notmy N.

I've been on the site for quite a while now and actually have gotten well over $100 in gift cards from random activities. One of the best ways to earn points is the shop and earn section however this has been in steady decline lately. For most of your purchases, it will never show in their register. If you contact their support, they will start off saying you need to give them 30 days for it to show. After 30 days, they say to give it 60 days then 90 days, etc. It used to be that they would resolve this quickly but now they just want to push it off and not give you the points you earned from basically giving them free marketing information on you, mostly likely hoping you forget to follow back up so they are off the hook. Their customer support has really gone down. I'm getting my last few purchase points, cashing them in and I'm done with Swagbucks. I really wouldn't recommend anyone joining at this point and wasting their time with Swagbucks since their customer service has gone to basically saying to just wait it out for nothing to happen instead of actually addressing a problem.