I work in a small firm with a group of ten people. None of us is from the technology field, so unfortunately due to some continuous fluctuation of light my computer stopped working. There were 2-3 computers which were not working due to which a lot of work was being hampered. I called my regular operator but somehow, he was not present in Delhi. One of my member recommended be to call Techvedic. I called them and very patiently a guy names Gary picked up call. He was very calm throughout the call and asked me to just sit back and relax. As there were 3 computers it took a little longer but that was okay by me. He took the remote access to my screen. He first detected few anti-virus and tried to detect them. He cleared that there was nothing related to fluctuation of light. As the computers were interconnected with some files so the virus just got transferred. He updated my system and gave few tips to secure my files and system. The charges which they ask for is quite nominal and I am happy with their services. I am planning to take more such services from them and stay in touch with them for a longer period.