daisy N.

As far as I know, this website and another website (agradefromtoday) belongs to the same company.
On June 8th, 2023 I placed 2 separate writing orders on this website amounting to 14,234rmb and $2,490 respectively, the process of negotiating a refund was delayed until February 2024 has not been made and they have been putting me off for all sorts of reasons, including account blocked, taking a Christmas vacation, maternity leave, need for meetings, etc. and I never received the refund.by the way,i have not get my money back in another website belong to this same company too(total amount *******rmb +200£). It is a lot of money for me. I need it very badly.It made me exhausted,i feel so badly now.It's not only waste my time,but also water your customer service staffs time,make no efficiency.Please help me to check it.It's been so long!

Between April 15th, 2023, and June 8th, 2023, I placed two separate orders on these websites. One was a writing order amounting to 12,910 RMB, while the other was a revision order totaling £200. Despite assurances of a refund since the end of July 2023, up until February 2024, I have yet to receive any reimbursement. Regrettably, attempts to contact them via WhatsApp and the website chat have been futile. This situation not only wastes my time but also consumes the valuable time of your customer service staff, ultimately leading to inefficiency. I earnestly request your assistance in facilitating the refund process promptly.