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The product I received was fake and inferior to what was advertised, and when I contacted the seller to return it, no contact was made, so I contacted the customer centre, but they didn't respond at all, just told me to discuss it with the seller. Chat and help is not working and the response is poor, not comparable to Lazada or Amazon. Worst.
Tip for consumers:
There are good and bad responses from different sellers, but the final Qoo10 response is so bad that I can't feel safe when shopping. The customer centre is closed for two days on weekends and is useless.
Products used:
Indonesia Honey
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