Hello, my order got delayed by 1 hour and I tried to reach customer service, only for a robot to link me with an agent who would not answer at all. For clarification, I wasn't being rude to them, as my first message read "Hello" and I waited for 10 minutes before i sent another text describing my problem. I still hadn't got any reply. I can confidently say that this is the worst customer service I've been through. If you won't reply, why do this job?