Thumbnail of user oliviawood16

Olivia W.

Contributor Level

Total Points
80

1 Review by Olivia

  • Firstleaf

1/21/24

I received a Nift Gift card for $30 and used it on First Leaf. Had to pay about $9 in sales tax, but that wasn't bad. When I checked my bank statement for this month, I noticed an unexplained charge of $118 from them. I never signed a membership consent form, nor do I have an account. They kept my debit card information and enrolled me in a membership I did NOT authorize nor did I desire. ROYALLY pissed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user firstleafw
Firstleaf -. – Firstleaf Rep

Hi Olivia, we are so sorry for the confusion regarding your membership. We try to make it as clear as possible that we a subscription wine club and you will be receiving future orders every month unless you change your frequency or cancel your account. This is shown at checkout before you place your first order. We also send out several welcome and reminder emails before the second order is processed. You can view our terms and conditions here: https://www.firstleaf.com/terms

Olivia hasn’t received any votes.

Olivia hasn’t received any thanks yous.

Olivia doesn’t have any fans yet.

Olivia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kellym2715
3/2/24

I joined thinking I'd receive wines of solid qualtiy curated by wine experts. I was excited at...

Thumbnail of user aliciac635
2/20/24

This site is not flexible in accounting for conflicting work schedules and has the audacity to...