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We enjoy the capabilities of the system... but, a lot of the information is non-existent on how to configure. Some weirdness happened where the data for MLS pulls broke after an update. Support was able to fix it, but have never explained what happened, and if we can do this fix ourselves.
I am hesitant to use it again, unless I see a major effort to create better documentation.
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Thank you for your comment. As you know, our first priority in the support, is to fix the issue, so we can meet the 48 hours SLA on the support commitment. We are trying our make our documentations better. You can search the KB Articles here: http://support.realtyna.com and in addition, please open a ticket in Management department and ask for the explanation about how we fixed the issue. We will forward it to the technical department and they will explain the details to you. (Usually within 4 working days). Once again, thank you very much for your comment. Thanks