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Lost my package which I believe was stolen as it was most likely seen as a pricey product. After intensively following up with UPS for more than 2 weeks, my package was lost. Furthermore, Farfetch customer service without fact checking sent an email that there won't be any refund. I fought back to get my money refunded and eventually received my money back. Lost so much time and bad experience which resulted in nothing as a 1st-time experience purchasing via FarFetch. I would try to avoid purchasing online with UPS service
Tip for consumers:
Try to avoid purchase from the company using UPS service
No product was delivered, after intensively follow-up with UPS for more than 2 weeks, apparently my package was lost. Furthermore, Farfetch customer service without fact checking sent an email that there won't be any refund. I fought back to get my money refunded and eventually received my money back. Lost so much time and bad experience and resulted nothing as 1st time experience purchasing via FarFetch
Tip for consumers:
1st time experience and it was extremely bad. No longer purchase from here and prevent UPS shipping company as well
Opinus S.'s review of Farfetch earned 4 Very Helpful votes
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