oralia k.

Hometown Milford,Indiana

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Enterprise Rent-A-Car

Car Rental

“Credit card BS”

3/6/24

When I first picked up a car I had to put a $50 deposit Plus other c*** that That added up to $86 When I called her and told her about the rear view mirror she wanted to take $500 out of my debit card for a deductible I told her not to take it out of my debit card that I would bring my Discover card to her I would use that then when I took the first car back she gave me credit because it was paying 5 additional dollars a day for an SUV and not a Sedan she told me I had $77 credit Monday when I took the second car back she had to rewrite another contract She put the deductible on my Discover card and instead of giving me my money credit that she took out of my debit card and put it back into my debit card she deducted it from the $500 deductible on my Discover card So I had $423 on my discover card and then she wanted me to pay another $50 deposit for the car that she switched me out on and I said well you didn't credit my debit card why should I pay another $50 you put it on my Discover card take it from there Since you put it in there I'm not giving you any more money. Once they have your cards in their system they wanna do as they please the only way you get your card out of the system is when they close your contract.

Tip for consumers:
They need To educate the people in the office Send them to some kind of training to keep them from screwing people over. I was standing there when she was talking to the adjuster from State Farm and I said aren't you gonna tell him why I am switching the car's over for the third time now and she just looked at me is it and he's not even gonna ask you why either why did you tell him because of the rear view mirror and the car has faulty brakes is a reason why you're changing me out They are not

Products used:
Sedan car