Quality Control and customer service is not up to par at all. I bought 3 diamond rings with IGL reports that I would rate as Delivering garbage and forget trying to explain that to non American customer service representatives. However I have spoiled myself rotten with the most beautiful jewelry I thought I would never own. Without a doubt they have delivered JOY to me countless times. Thank you and I'd have to say worth It! Just forget customer service! You'll still make good.