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Tried to cancel a hotel stay due to Covid19 surge. It is impossible to get an actual person on the line. The app puts you in infinite circular loops, the phone line gets you in bot loops as well and hangs up on you promptly whenever you reach a point where the system is no longer interested in answering your questions. If you are 100% certain you are going on a trip and want the cheapest of prices with zero service, use this rubbish, otherwise stay well clear of it. It's not worth the aggravation.
Oscar M.'s review of Agoda earned 4 Very Helpful votes
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Never book with agoda again! I did two bookings with agoda, the first one had additional cost for...
