OSCAR Y.

** DO NOT DEAL WITH THESE PEOPLE ** I ordered a 3G - GSM Alarm, sirens and all the sensors (PIRs and door/wnd contacts). I ordered in 2 stages, one about 2 years ago and the other about 6 months ago - quick prompt delivery (like everyone says in their reviews). BUT once you see the CHEAP SHODDY goods - that being an alarm to protect your home - you soon see what a huge error you have made with these 'Far East / Chinese' appalling products. Lets start: I put up half the Alarm kit about 2 years ago but did not have time to complete installation. I ordered more contacts / PIRs for the home and extra Siren about 6 months ago. THEN THE NIGHTMARE BEGAN: The contacts on doors / wnds and the PIRs just would not work and activate. Often none of them worked reliably, even after successive battery changes. Stand directly in front of a PIR sensor – wave your hand and it will Not go off! Pull apart contacts and sometimes they go off and other times they do not.
I made multiple phone calls and they did not know what was happening. You only needed to change the batteries on the PIRs and the wires connecting to the batteries would just 'snap' - RESULT? You had to go and buy a soldering iron and re-solder them! - even though these PIRs had never been used, the fact they were over 1 year old they did not want to know as regards giving me a full refund. (I have all the pictures of this shoddy Chinese crap). I then linked the new items (sensors) to the Alarm and the bulk of the sensors would not work at all! What does this mean: YOU WILL HAVE YOUR HOME BURGLED AND THE ALARM WILL NOT EVEN ACTIVATE: SHOCKING. You spend £1,000s with them and all they can say is 'send it back and we'll look into it'. Or - worse - why do not I get a private person to look at the alarm system myself and pay him and fwd the report to US Direct. As for the original items purchased by me 2 years ago: They@ ULTRA SECURE DIRECT were not interesting in refunding my money - I HAD LOST ALL FAITH IN THEIR JUNK USELESS ALARM SYSTEM THAT NEVER WORKED PROPERLY. I FRANKLY BINNED THE WHOLE THING - ALL OF IT. Instead I opted to look into Quality Alarm manufacturers like Yale, Ajax etc. ## KEEP AWAY FROM CHEAP SHODDY GOODS THAT THIS DISGRACEFUL COMPANY, ‘ULTRA SECURITY DIRECT' SELL AND PARADE AS 'HOME SECURITY'. IT IS NOTHING OF THE SORT ##