I was so disappointed in Freight Center. I had read reviews about hidden costs that come after the delivery is completed but I was so proactive to verify all information. It didn't matter. Although they had plenty of time to verify my address, they added costs after delivery was complete. The price was no longer competitive and had I known, I probably would have changed carriers. They wouldn't even begin to consider my protesting the charge. I thought it would be a good idea to go with a broker. We won't use them again.